Privacy Policy

Last updated: 7/7/26

Pure Slate Cleaning NY respects your privacy. This Privacy Policy explains how we collect, use, and protect the information you share with us when you visit our website, contact us, request a quote, or book cleaning services.
 

Information We Collect

We may collect basic personal information when you contact us or request services, including:

• Your name

• Phone number

• Email address

• Service address

• Details about your cleaning needs

• Photos or notes you choose to provide for an estimate or service request

• Payment or billing information, if applicable

We may also collect basic website information, such as how visitors use our site, to help us improve the website and customer experience.
 

How We Use Your Information

We use your information to:

• Respond to your questions or quote requests

• Schedule and provide cleaning services

• Communicate about appointments, updates, or changes

• Send invoices, receipts, or service-related messages

• Improve our services and website

• Follow up with customers when needed

We do not sell your personal information.
 

Texts, Calls, and Emails

By contacting Pure Slate Cleaning NY or submitting a form on our website, you agree that we may contact you by phone, text, or email regarding your request, estimate, booking, or service.

You may ask us to stop sending non-essential messages at any time.
 

Photos and Property Information

If you send us photos of your home, office, or space for an estimate or service planning, we will only use those photos for business-related purposes, such as preparing a quote, understanding the scope of work, or documenting service needs.

We will not publicly share photos of your home or property without your permission.
 

Sharing Your Information

We may share limited information only when needed to operate our business, such as with:

• Payment processors

• Scheduling or customer management tools

• Website or form providers

• Service team members or subcontractors helping complete the work

• Legal or professional advisors, if required

We only share information as needed to provide services, manage our business, or comply with the law.
 

Payment Information

If payments are collected online or through a third-party payment processor, your payment information is handled by that provider. Pure Slate Cleaning NY does not store full credit card information on our website.
 

Cookies and Website Tracking

Our website may use cookies or similar tools to understand website traffic, improve performance, and make the site easier to use. You can adjust your browser settings to refuse cookies or alert you when cookies are being used.
 

How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no website, email, or online system can be guaranteed to be completely secure.
 

Your Choices

You may contact us at any time to:

• Update your contact information

• Ask questions about how your information is used

• Request that we delete your information, when possible

• Opt out of non-essential marketing messages
   

Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new “Last updated” date.
 

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Pure Slate Cleaning NY
Email: info@pureslateny.com